Deputy Director of IT Infrastructure
Temasek Polytechnic
Singapore

Deputy Director (IT Infrastructure)

Agency: Temasek Polytechnic
Job no.: 541938
Work type: Full-time, Permanent/Contract
Location: Singapore
Categories:InfoComm, Technology, New Media Communications

We prepare school-leavers and working adults for a future of dynamic change, with relevant knowledge, lifelong skills, character, and a thirst for continuous improvement.

Responsibilities

  • Provide strategic direction and lead a team to manage and provision computing resources, capacity planning for IT infrastructure
  • Oversee the planning, designing, budgeting, procurement and implementing of new major on premise and cloud infrastructure to meet organisation goals and objectives
  • Oversee and manage all infrastructure project upgrades and implementations, ensure uninterrupted services and coordinate with various teams to perform deployment of application systems into new on premise or cloud infrastructure
  • Design and plan the migration of on-premises applications to cloud
  • Oversee all IT infrastructure contracts are monitored and renewed if need be, and contract obligations are fulfilled
  • Plan and execute disaster recovery plan (DRP) and ensure all risk indicators are monitored
  • Develop, maintain and publish IT infrastructure operational policies, standards and guidelines. Oversee the approval and awareness of these policies
  • Lead team to ensure the IT infrastructure is compliant to national and organisational policies and standards such network and server security, patch management, mobile security management, cloud deployment etc
  • Oversee the ITSM services for staff and students and projects to improve its service level
  • Manage outsourced partners and service providers to ensure smooth provisioning of service desk and end-user support
  • Design end-user policies and procedures to meet operational and security requirements;
  • Prepare project budgets and plan joint-tenders for procurement of end devices and related services or software
  • Present and update senior management regarding IT infrastructure projects and strategies

Requirements

  • Background in Computer Science (or related fields) with at least 15 years of IT working experience, of which at least 10 years are in managerial position in IT infrastructure management and at least 3 years of cloud computing experience either with Amazon Web Services (AWS) or Azure
  • Experience in managing a teams of IT professionals covering a wide spectrum of IT infrastructure services in end devices, hardware, network, data centre and Cloud
  • Proven competency in technologies such as OS, SDN, LAN, WAN, WIFI, VPN, VDI, UC, Active Directory, network shaping and monitoring, switches, firewall etc
  • Strong leadership, project, time and people management skills
  • Experienced in stakeholder, vendor, incident, change, risks and issue management
  • Persuasive oral, written communication and presentation skills
  • Competency in contract and outsource management of hosted services and infrastructure as a service will be advantageous
  • Relevant industry certification(s) such Microsoft Azure Architect Technologies/Design, AWS Certified Solutions Architect (Professional), CITPM, PMP, CITBCM, CISSP etc. will be preferred

Advertised: 06 Jul 2020

Applications close: 31 Aug 2020


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